Wwb9 is committed to protecting your privacy and the security of your personal data. This Privacy Policy sets out transparently how we collect, use, store, and protect your information in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia.
All data transmitted between your device and wwb9's servers is protected with industry-standard 256-bit SSL encryption, ensuring that your personal and financial information cannot be intercepted by any third party during transmission.
Your personal data is stored on servers protected by strict access controls, multi-layered firewalls, and 24/7 monitoring. Only authorised wwb9 staff may access your data, and only to the extent required by their job responsibilities.
Wwb9 does not sell, rent, or disclose your personal data to any third party for marketing purposes without your consent. Your data is only shared when necessary for service operations or when required by law.
You have the full right to access, update, correct, and request the deletion of your personal data at any time. Contact the wwb9 team at support@wwb9.my and we will process your request within 14 business days.
The wwb9 Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all data protection principles established by the Department of Personal Data Protection Malaysia.
You may opt out of marketing communications from wwb9 at any time by clicking the unsubscribe link in our emails or by contacting customer support. Unsubscribe requests will be processed within 5 business days.
Wwb9 ("we", "platform", "wwb9.my") is committed to protecting the privacy and security of all users' personal data. This Privacy Policy has been prepared in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia and explains in detail how we collect, process, store, and protect your personal information.
This Privacy Policy applies to all users who access or use the wwb9.my website, the wwb9 mobile app, and all related services we offer, including Sports Betting, Live Casino, jackpot slots, and other games. By registering an account or continuing to use the wwb9 platform, you confirm that you have read and understood this Privacy Policy.
If you do not agree with any part of this Privacy Policy, please discontinue use of the wwb9 platform and contact us to close your account. We reserve the right to update this Privacy Policy from time to time, and any changes will be published on this page along with the new effective date.
Wwb9 collects various types of personal data necessary to provide a secure, compliant, and high-quality service to Malaysian players. The following are the categories of data we collect:
| Data Categories | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, identity card number (MyKad), date of birth, gender | Mandatory |
| Contact Data | Phone number, email address, residential address | Mandatory |
| Financial Data | Bank account number, e-wallet details (Touch 'n Go, GrabPay, DuitNow), transaction history | Mandatory |
| Verification Data | MyKad copy, bank statement, utility bill (for KYC) | Upon request |
| Technical Data | IP address, device type, web browser, operating system, location data | Automatic |
| Usage Data | Game history, betting records, login logs, platform activity | Automatic |
| Communication Data | Customer support conversation records, feedback, complaints | Where applicable |
Wwb9 collects your personal data through a range of transparent and lawful channels. The following are the data collection methods we use:
Wwb9 uses the personal data it collects solely for legitimate and transparent purposes. Your data is used for the following:
Wwb9 does not sell, rent, or disclose your personal data to third parties for their own commercial marketing purposes. However, in certain limited situations, we may need to share your data with the following parties:
Wwb9 uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and maintain platform security. Cookies are small text files stored on your device when you visit wwb9.my.
Types of cookies we use:
You can control and manage cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of the wwb9 platform. For more information on managing cookies, refer to your browser's help guide.
Wwb9 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, misuse, loss, or destruction. Key security measures we have in place include:
Wwb9 retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Retention periods are determined based on the type of data and applicable legal requirements:
When data is no longer needed, wwb9 will securely delete or anonymise it using approved methods.
Under the Personal Data Protection Act 2010 (PDPA) Malaysia, you have the following rights regarding your personal data held by wwb9:
You have the right to request and receive a copy of the personal data we hold about you.
You have the right to request correction of any personal data we hold about you that is inaccurate or incomplete.
You may request the deletion of your data, subject to applicable legal data retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You have the right to request that we restrict how we use your data in certain circumstances.
To exercise any of the rights above, please contact wwb9's Data Protection Officer by email at privacy@wwb9.my. We will process your request within 14 business days. In certain cases, we may need to verify your identity before processing the request.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how wwb9 handles your personal data, please reach us through the following channels:
We will acknowledge receipt of your complaint within 3 business days and will endeavour to resolve any issues within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia.
Wwb9 reserves the right to update this Privacy Policy at any time. Any material changes will be communicated to you via email or in-platform notification at least 14 days before they take effect. Your continued use of the wwb9 platform after the effective date constitutes acceptance of the updated Privacy Policy.
Over 500,000 Malaysian players trust wwb9 for our security, transparency, and fast service. Register for free today and enjoy a welcome bonus of up to RM 588.